Who we are:
Our business name is Skips Educational.
We have an office at 142 Newton Road, Great Barr, Birmingham B43 6BT
You can contact us by telephone: 0121 227 1941 or email: firstname.lastname@example.org
Our website address is: https://safetynet.skipseducational.org
What information we collect
We will collect information from you when you visit this website or you contact us by email. You may be asked for details such as your name and email address.
This information may be used in a number of ways:
- To respond to and answer any query that you may pose.
- To keep you informed of events and services if you elect to receive our newsletter.
- To process your order when purchasing from our bookshop.
If you elect to receive information and updates from us and later wish to unsubscribe, there is the option to do so via a link at the bottom of each newsletter.
Your privacy is respected. Any use of your information is in accordance with the Data Protection Act 1998 and General Data Protection Regulation (GDPR). Your information is never passed on or sold. This website is operated through a secure server.
This site uses traffic analytics cookies to identify which pages are being used on the site. This helps us analyse data about web page traffic and improve the website in order to tailor it to visitor needs. This information is used solely for statistical analysis purposes, IP addresses are anonymised so that individuals cannot be identified. The statistical data is retained for a minimal period only.
If you wish to restrict cookies then you can do this through your browser settings or by using additional browser software such as Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout). For information on how to control cookies on your mobile device please refer to your handset manual.
This website may contain links to other websites. Once you have used these links to leave this site, you are responsible for the protection and privacy of any information which you provide whilst visiting such sites. The inclusion of any link to another website does not imply a recommendation or endorse the views expressed on it.
While you visit our site, we’ll keep track of:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping.
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Our returns policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
You must contact us by telephone or email before returning any item. We will willingly replace items if they are defective or damaged. Unfortunately we are unable to refund sale items.
Once your return is received we will send you an email to notify you that we have received your returned item and will also notify you of the approval or rejection of your refund.
If approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within two working days.
You are responsible for paying for your own shipping costs for returning any item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. You should consider using a trackable shipping service when returning any item to ensure that there is a record of it being sent and received.